Welfare Category: Food voucher provided by the "Saxovat va Ko'mak" Fund

What happens if the selected products exceed the voucher value?

The recipient must pay the difference from their own funds. Otherwise, the seller may decline the order (Clause 40).

How is the application confirmed?

Once products are delivered, the recipient completes the transaction by providing the seller with the SMS confirmation code sent to their phone (Clause 37).

Is home delivery available for the products?

The seller (entrepreneur) is responsible for the high-quality and timely delivery of food products to the recipient’s home (Clause 45).

Can the voucher be exchanged for cash?

The voucher is strictly for purchasing specific food items; converting it into cash is prohibited.

Where can the products be purchased?

Purchases are made through an electronic trading platform from retailers (shops) authorized in the “Ijtimoiy Himoya” (Social Protection) IT system (Clauses 6, 24).

What is the validity period of the voucher?

The voucher is valid for two months from the date of issue. It must be used within this timeframe (Clause 3).

What exactly is a food voucher?

It is an electronic document with a QR code that allows the purchase of essential food products funded by government subsidies (Clause 3).

How long does it take to process a food voucher?

Reviewing the application, generating a recommendation, and making a decision on voucher allocation is completed within 10 working days.

What is the legal basis for this service?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024