Welfare Category: Voucher for Coal and Fuel Products from the "Saxovat va Ko'mak" Fund

How is the purchase confirmed?

Once the coal is delivered to the home, the recipient provides the seller with the SMS confirmation code received on their phone to finalize the process (Clause 37).

What if the voucher amount is less than the price of the coal?

If the selected product is more expensive than the voucher amount, the recipient must pay the difference out of their own funds (Clause 40).

Who is eligible to receive this voucher?

Families registered in the “Social Protection Single Registry.”

Is the product delivered to the home?

Yes. The seller (entrepreneur) is responsible for delivering the coal or fuel products directly to the recipient’s home (Clause 45).

Where and how can coal be purchased?

The recipient selects the product themselves through an electronic trading platform from sellers authorized in the “Ijtimoiy Himoya” Information System (Clauses 6, 24).

What is the validity period of the voucher?

The voucher is valid for two months from the date of issuance. The purchase must be made within this period (Clause 3).

What exactly is a fuel voucher?

It is an electronic document with a QR code that allows for the purchase of coal, firewood, or other fuel products using state subsidies (Clause 3).

What is the timeframe for obtaining a coal or fuel voucher?

The evaluation by a social worker and the decision-making by the “Mahalla Seven” are carried out within 10 working days from the date the application is received.

What is the legal basis for this service?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.