Welfare Category: Social Register (low-income and impoverished families)

Can the voucher be exchanged for cash?

The voucher is strictly for purchasing specific food items; converting it into cash is prohibited.

Where can the products be purchased?

Purchases are made through an electronic trading platform from retailers (shops) authorized in the “Ijtimoiy Himoya” (Social Protection) IT system (Clauses 6, 24).

What is the validity period of the voucher?

The voucher is valid for two months from the date of issue. It must be used within this timeframe (Clause 3).

What exactly is a food voucher?

It is an electronic document with a QR code that allows the purchase of essential food products funded by government subsidies (Clause 3).

How long does it take to process a food voucher?

Reviewing the application, generating a recommendation, and making a decision on voucher allocation is completed within 10 working days.

What is the legal basis for this service?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024

What if the surgery cost is very high?

If the requirement is higher than the funds allocated for the mahalla, the assistance amount may be reduced or the queue may be moved to the next month (Paragraph 18).

How is the medical referral verified?

Within one working day, the social worker verifies the authenticity of the referral through the electronic systems of the health authorities (Paragraph 17).

In what case is assistance for surgery denied?

If the person has already received help for the same operation through the “Women’s Notebook” (Ayollar daftari), “Youth Notebook” (Yoshlar daftari), or other state programs (Paragraph 12).

Who makes the decision?

The decision is made by the “Mahalla Seven” (Mahalla Yettiligi) in a collegial (collective) manner based on the recommendation of a social worker (Paragraph 18).