Welfare Category: Social Register (low-income and impoverished families)

What if the fund does not have enough money?

If the funds allocated for the mahalla are insufficient, the assistance may be delayed until the following month. If delayed three consecutive times, the system automatically rejects the application (Clause 20).

How is the application reviewed?

First, a social worker evaluates the family’s situation and submits a recommendation, then the “Mahalla Seven” makes a decision collectively through a voting process (Clause 19).

In which case is this subsidy not granted?

Repeated assistance is not provided if the citizen is already receiving aid for the same rental costs through the “Women’s Notebook,” “Youth Notebook,” or other state programs (Clause 12).

To whose account are the funds transferred?

Funds are not provided in cash. They are transferred directly to the landlord’s plastic card based on a lease agreement (Clause 21).

How is the subsidy amount determined?

The amount of the subsidy is determined within the limit approved by the “Mahalla Seven,” based on rental market prices in the region and the individual’s specific needs (Clause 18).

Who is eligible for the rental subsidy?

Individuals in extremely difficult social situations, who have no housing or whose housing is completely uninhabitable, and who are identified as being in need by a social worker based on case management (Clauses 4-5).

What is the processing time for the rental subsidy?

The study of the application by a social worker and the final decision-making by the “Mahalla Seven” are carried out within 10 working days from the date the application is received.

What is the legal basis for this service?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.

How is the purchase finalized?

Once the clothes are delivered, the purchase is confirmed in the system by the recipient providing the seller with the SMS confirmation code sent to their phone (Clause 37).

What if the voucher amount is less than the price of the clothes?

If the selected clothing is more expensive than the voucher amount, the recipient must pay the difference out of their own funds (Clause 40).