Welfare Category: Housing Restoration and Repair Following Emergencies from the "Saxovat va Ko'mak" Fund

How is the amount of assistance determined?

The amount is set by the “Mahalla Seven” based on the extent of the damage, within the mahalla limits and regional department funds (Clause 18).

When are the funds transferred to the entrepreneur?

Funds are automatically transferred once the materials are delivered and the recipient provides the seller with the SMS confirmation code received on their phone (Clause 42).

What if assistance has been provided from another fund?

If the costs for housing restoration for the same incident have been covered by other sources (insurance, special funds), repeated assistance will not be granted (Clause 12).

Are the materials delivered to the home?

Yes. The seller (entrepreneur) is responsible for delivering the construction materials to the recipient’s home (the affected address) (Clause 45).

What is the validity period of the voucher?

Vouchers issued for emergency situations are also valid for two months from the date of issuance (Clause 3).

Where can construction materials be obtained?

The recipient selects materials themselves through an electronic trading platform from sellers (entrepreneurs) registered in the “Ijtimoiy Himoya” Information System (Clause 37).

How quickly is emergency assistance reviewed?

Such situations are treated as “urgent.” Based on the social worker’s recommendation, the “Mahalla Seven” must make a decision within 24 hours (one day) (Clause 22).

In what form is the assistance provided?

Construction materials required for housing restoration are provided via a voucher (an electronic document with a QR code) (Clauses 6, 24).

Under what circumstances is this assistance provided?

It is provided to families whose housing has been damaged as a result of natural disasters, fires, or other emergencies, leading to a difficult social situation (Clauses 4, 24).

What is the legal basis for this service?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.