Welfare Category: Conducting Sanitary Measures at Home

What if the service is poorly performed or denied?

The director of the “Inson” center and the Social Inspection monitor the implementation of these regulations. In case of dissatisfaction, a complaint can be filed in court.

Where are the results of the service recorded?

Information about all conducted sanitary measures is entered by the responsible parties into the “Ijtimoiy Himoya” Information System.

Under what conditions is this service provided?

1. Based on the request of the person or their representative.
2. If the necessity of conducting this measure is indicated in the Individual Social Services Plan.

Which organization is responsible for providing the service?

District (city) departments of Sanitary-Epidemiological Well-being and Public Health perform the work based on the request from the “Inson” center.

Whom to contact for the service?

The person or their legal representative only needs to contact the mahalla social worker or the “Inson” social services center.

What exactly is done within the scope of the service?

Disinfection (antimicrobial) and disinfestation (pest control) works are carried out free of charge at the place of residence of the person in need of care.

What is the timeframe for conducting sanitary measures?

Disinfection and disinfestation activities are designated to be carried out within 5 working days after the request is received.

What is the legal basis for this service?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 123, dated March 11, 2024.