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Card usage and ownership

Can SMS notifications be enabled for the Social Card?

Yes. SMS notifications are enabled by default for all Social Card transactions

Can one person open multiple Social Cards?

No, even if a person receives multiple types of social payments, only one social card is issued to
them. When the validity of the social card expires, it is lost, or in other cases, a new social card is
issued, and the old card is blocked.

Can I refuse to obtain a Social Card?

The social card is gradually being introduced for social payments provided by the state. If you are
in a region where the social card has been implemented and you receive social payments that
must be made through the social card, payments will only be processed via the social card.
However, individuals receiving state pensions through the off-budget Pension Fund may
voluntarily choose to receive their pensions via the social card.

Can the Social Card be given to another person?

The social card serves as an identification document and therefore cannot be given to another
Person.

Is it possible to connect the Social Card to the mobile applications of financial agents?

Yes. The Social Card can be connected to the mobile application of the issuing bank. For example:
– If the issuing bank is Xalq Bank, it can be connected to the XAZNA app.
– If the issuing bank is Aloqa Bank, it can be connected to the ZOOMRAD app.

How to stop a Social Card if I don’t need it anymore?

For beneficiaries, the Social Card cannot be terminated, as all benefits are transferred directly to the Baraka card. For non-beneficiaries, the termination process has not yet been defined. However, please note that each Social Card has a validity period of 5 years, after which it will expire automatically.

Get in touch

We’re here to help
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Banking Support
Xalq: 1106 | Aloqa: +998712307777
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NASP Call Center
Call 1070 - for general inquiries and questions.