Category: Uncategorized

The technical issue in the Baraka mobile app has been resolved

Announcement

Dear users, the temporary technical issue affecting the balance display in the Baraka mobile app has been fully resolved.

The app is now functioning normally, and your balances are displayed correctly. If your balance has not yet updated, we recommend reopening or refreshing the app.

All your funds remain completely safe at all times

Temporary Technical Issue in Balance Display

Dear users, we would like to inform you that at the moment, some users of the Baraka mobile app may notice an incorrect balance or a zero balance displayed in their account. Please do not worry—this does not mean that your card has no funds. All funds in your account remain safe, and your card is fully functional. You can continue to use it at ATMs and retail outlets without any issues.

 The issue is caused by a temporary technical malfunction within the system. Our technical team is actively working to resolve it as quickly as possible. All your funds are securely protected during this process.

We expect the problem to be fully resolved within 1–2 days. Once the process is complete, your correct balance will automatically appear in the app.

What is a Social ID and what benefits does it provide you?

The Social ID is your unique digital identifier within the social services system.

Through it, your identity is verified in government information systems, and the social services, payments, and benefits assigned to you are managed.

Simply put, the Social ID is a personal digital profile created specifically for accessing and managing social services.

What is the function of the Social ID in the Baraka app?

All your social information in the app is managed through this ID.
It identifies the user precisely in the system.

The system automatically recognizes you through the Social ID.
No additional documents or information are required during this process.

Displays existing social benefits and allowances.
The Social ID shows which pensions, services, or other social assistance you are entitled to. This information is linked to a single profile.

Allows fast and convenient access to social services.
The Social ID connects all services into a single system. As a result, you can access services without unnecessary paperwork, waiting in lines, or repeatedly providing your information.

Simplifies monitoring and managing payments.
Through the app, you can view the social payments assigned to you, track their receipt dates, and monitor their status.

Where is the Social ID used?

The Social ID is used in various government and financial systems to identify citizens and manage the social services assigned to them.

In social protection agencies
The types of social assistance, benefits, and registration processes for a citizen are determined through the Social ID. This allows for quick access and verification of information.

For processing pensions and subsidies
When granting pensions, child benefits, financial aid, or subsidies, a citizen’s rights and status are checked based on the Social ID. This simplifies the process and reduces the likelihood of errors.

In banking processes (related to social cards)
For matters connected to cards receiving social payments, a person can be quickly identified using the Social ID. This enables faster banking services.

In digital government service systems
When submitting applications online, verifying information, or accessing social services through platforms, the Social ID serves as a single identifier.

What benefits does the Social ID provide to citizens?

The Social ID significantly simplifies and speeds up the process of accessing social services. The system automatically identifies the individual through the Social ID. In many cases, no additional documents or repeated information entry is required, saving time.

Since the data is stored in a single system, there is less need to submit the same documents multiple times to different organizations.

Citizens gain clear information about their assigned benefits, subsidies, or other social payments. It is easy to see which payments were made, when, and in what amount.

The Social ID links all social services to a single profile. As a result, service delivery is faster and queues are reduced.

Citizens’ social information is consolidated in a single system rather than scattered across multiple databases. This ensures accuracy and up-to-date information.

What is the QR code on the back of the Baraka card?

The QR code on the back of the Baraka social card is an identification code linked to the Social ID.

When the QR code is scanned:

Important: This QR code is not intended for payments. It is used for identification purposes only.

Where can the social QR code be used?

The social QR code on the Baraka card is used in the following places and situations:

At social service centers
The QR code is scanned, and the system identifies your profile, allowing staff to provide the services you are entitled to more quickly.

By authorized government officials
Only authorized personnel can use the QR code. Ordinary users cannot use this code for payments or other personal purposes.

In banking processes (related to the card)
For services connected to the social card, such as receiving benefits or subsidies, the QR code enables quick identification.

For checking social services
The QR code is used to monitor service quality or verify user information.

Important: The QR code is not an open payment QR. It is used only by authorized personnel for identification through a special system.

What is a Social Card?

What is a Social Card?

In Uzbekistan, the “Social Card” system is being introduced under the National Agency for Social Protection (IHMA).

This system is designed to make access to government social protection services easier and more convenient. All relevant documents are consolidated into a single digital platform, reducing paperwork and eliminating long queues.

But what does this mean in practice? What is a social card, and how can it improve your daily life or provide additional benefits?

What is the Baraka Social Card?

The Social Card is a multifunctional card that serves as:

You can carry it with you like a passport or ID card, while also using it for payments.

In addition, the card indicates whether the holder belongs to one or more categories of socially vulnerable groups eligible for state support.

In Uzbekistan, this unified social card is issued under the name Baraka Card.

The Baraka Card is integrated with the Baraka mobile application, which is used to manage the card and its services.

What Benefits Does It Provide?

Through the Baraka Social Card, citizens can access various government services and benefits, including:

About the Baraka Mobile Application

Through the Baraka mobile app, users can:

The app also includes a Digital Documents section, where 17 types of personal documents are stored electronically — from identification documents to certificates and educational diplomas.

Who Can Receive the Baraka Social Card Free of Charge?

The standard cost of the card is 40,000 UZS.

However, the card can be issued free of charge if the applicant belongs to one of 15 legally approved social categories defined by legislation.

In other cases, the card can be obtained after paying the fee established by the issuing bank.

You can view the full list of categories eligible for free issuance here.

How to Apply for the Baraka Card

The easiest and fastest way to apply is through the Baraka mobile application:

  1. Download the app from the App Store or Google Play Store.
  2. Follow the step-by-step instructions.
  3. Enter your personal identification details.
  4. Submit your application.

Alternatively, you may apply through:

Once the application is approved, the card can be collected from Xalq Bank or Aloqabank.

The card can be used both in physical and digital formats.
For persons with limited mobility, home delivery is available.

Contact Information

For questions regarding the issuance and use of the Social Card, you may contact the IHMA hotline at 1070.

Security and Transparency

The Baraka system prioritizes user security.

In Summary

The Social Card is a unified digital tool that consolidates all your social benefits, allowing you to manage them electronically and access services remotely or through terminals.

Important: The Baraka system is available to citizens of Uzbekistan, foreign residents, and stateless persons. All processes are supervised by IHMA to ensure transparency and reliability.

70dan ortiq ijtimoiy xizmat va yordamga Baraka ilovasidan ariza topshiring!

Endi Baraka ilovangiz orqali 70 dan ortiq ijtimoiy xizmat va yordamga ariza jo’nata olasiz. Eng muhimi, arizangiz holati va natijasini to‘g‘ridan-to‘g‘ri ilova ichida kuzatasiz. Buning uchun ilovaga “Mening arizalarim” bo‘limini qo’shdik.

Raqamli xizmatlar ko‘lamini kengaytirish maqsadida, Baraka ilovasiga yana bir qulaylik qo’shdik. Bu bilan nafaqat ariza topshirish jarayonini soddalashtirdik, balki foydalanuvchilarga o‘z murojaatlari ustidan to‘liq nazorat o‘rnatish imkonini beruvchi “Mening arizalarim” bo‘limini ham qo’shdik.

Arizani qanday topshirasiz?

 “Mening arizalarim” bo‘limi

Ilovaga qo‘shilgan yangi bo‘lim orqali foydalanuvchilarimiz har bir topshirilgan arizaning holatini (ko‘rib chiqilmoqda, tasdiqlandi yoki rad etildi) va yakuniy natijasini masofadan turib kuzatib borishlari mumkin. Bu turli idoralarga borish va ortiqcha vaqt sarflash zaruriyatini yo‘qotadi.

Bizga 6 000 dan ortiq mijoz ishonch bildirdi

Bugungi kunga kelib, 6 mingdan ortiq faol foydalanuvchi o‘z ijtimoiy xizmat va yoprdamlarga arizasini Baraka ilovasiga ishonib topshirmoqda. 70 dan ortiq xizmat turlarining mavjudligi esa jamiyatning barcha qatlamlari uchun zarur yordamni qamrab olish imkonini beradi.

Bizning maqsadimiz — ijtimoiy himoyani har bir fuqaro uchun ochiq, shaffof va eng asosiysi, bir necha soniyada erishish mumkin bo’lgan xizmatga aylantirishdir.

Baraka jamoasi ilovani yanada takomillashtirish va xizmatlar sonini oshirishda davom etadi. Ijtimoiy imtiyozlardan foydalanishni hoziroq boshlash uchun Baraka ilovasini yuklab oling!

Baraka — ijtimoiy xizmatlar endi yanada yaqin!

Baraka ijtimoiy kartangiz va mablag’laringizni qanday himoyalay olasiz?

Hurmatli foydalanuvchilar! Ayni kunlarda telefon yoki ilovangizga turli ijtimoiy xizmatlar, banklar yoki qo‘llab-quvvatlash xizmatlari nomidan qo’ng’iroqlar bo’lishi, linklar jo’natilishi mumkin. Ular fiirbgarlar bo’ladi. Firibgarlarning maqsadi sizni turli yo’llar bilan ishontirib, shaxsiy ma’lumotlaringizni, SMS kodlaringizni yoki pulingizni qo‘lga kiritish. Xo’sh, bunday jinoyatchilarni qanday payqashingiz mumkin, ulardan qanday himoyalanishingiz mumkin?

Biz firibgarlik usullarini tanib olishingiz va ulardan himoyalanishingiz bo‘yicha amaliy tavsiyalar tayyorladik. 

“Fishing” (soxta saytlar va havolalar) orqali qanday aldashadi?

Firibgarlar sizga haqiqiy saytlarga juda o‘xshash bo‘lgan soxta havolalar yuborishadi. Ularning maqsadi — sizni o‘sha sahifaga kiritib, parollaringiz va karta ma’lumotlaringizni o‘g‘irlash.

Ular bank yoki servis nomidan SMS yuborib, “Akkuntingiz bloklandi” yoki “Yutuqni olish uchun bu yerga bosing” deb yozishadi.

Havola (link) manzilida bir-ikkita harf xato yozilgan bo‘ladi (masalan, baraka.gov.uz o‘rniga baraka-uz.net).

Hech qachon shubhali havolalarga kirmang. Sayt manzilini brauzerda o‘zingiz yozib kiring.

“Xavfsizlik xizmati” qo‘ng‘iroqlari usulidagi tuzoq 

Sizga o‘zini bank yoki “Baraka” qo‘llab-quvvatlash xizmati xodimi deb tanishtirib qo‘ng‘iroq qilishadi. “Kartangizdan pul yechilmoqda, uni to‘xtatish uchun SMS kodni ayting” deb sizni qo‘rqitishadi.

Ular sizni shoshiltiradi, stress holatiga tushiradi va maxfiy kodni so‘raydi. Bunday paytda suhbatni darhol to‘xtating! Unutmang: Haqiqiy xodimlar hech qachon telefon orqali SMS kodni so‘ramaydi.

Messenjerlardagi soxta yordamchilar

Telegram yoki boshqa messenjerlarda firibgarlar o‘zini “Operator” deb tanishtirib, sizga birinchi bo‘lib yozishadi.

“Muammoingizni hal qilamiz” yoki “Keshbekni faollashtirib beramiz” deb va’da berishadi. Ular sizdan karta raqami yoki ilovaga kirish parolini so‘rashadi. Faqat rasmiy ilova ichidagi chatdan yoki rasmiy botlardan foydalaning. Sizga birinchi bo‘lib yozgan “yordamchi”larga ishonmang.

Nafaqangiz tayyor”, “Sizga pul jo’natildi” kabi aldovchi linklar 

Haddan tashqari foydali ko‘ringan takliflar 99% holatda firibgarlik bo‘ladi. Nafaqangiz tayyor”, “Sizga pul jo’natildi”, “Siz yutuq yutdingiz, uni olish uchun 50 ming so‘m komissiya to‘lang” kabi linklarni jo’natishadi. Pulni o‘tkazishingiz bilan ular g‘oyib bo‘ladi.Oldindan to‘lov talab qilinishi va “faqat bugun ulgurib qoling” deb shoshiltirish. Tekin pishloq faqat qopqonda bo‘ladi. Hech qachon “yutuq” uchun oldindan pul to‘lamang.

Xavfsizligingiz uchun 3ta oltin qoidani eslab qoling!

  1. SMS kodni hech kimga bermang! Bu sizning uyingiz kaliti kabi sir saqlanishi kerak.
  2. Parollaringizni murakkab yarating. Tug‘ilgan yilingiz yoki ismingizni parol sifatida tanlamang.
  3. Hushyor bo‘ling. Agar kimdir sizni shoshiltirayotgan bo‘lsa, demak bu — firibgar.

Agar ma’lumotlaringizni firibgarlarga berib qo‘ygan bo’lsangiz, darhol kartangizni bloklang va bizning rasmiy yagona aloqa markazimizga murojaat qiling: 1070

Baraka ilovasiga yangi qulayliklar qo’shdik

Foydalanuvchilarimizga yanada qulay va ishonchli xizmat ko‘rsatish maqsadida Baraka mobil ilovasini yangiladik. Yangi versiyada xavfsizlik darajasi oshirildi, moliyaviy amallarni boshqarish soddalashtirildi hamda bir qator yangi funksiyalar joylandi.

Xavfsizlik tizimi kuchaytirildi 

Ilovani Antifrod telekom himoya tizimi bilan integratsiya qildik. Endilikda ro‘yxatdan o‘tish jarayonida qo‘shimcha xavfsizlik mexanizmlari ishga tushadi. Bu esa akkauntlaringizni firibgarlik holatlaridan ishonchli himoyalash imkonini beradi.

O‘tkazmalar osonlashdi 

So‘nggi amalga oshirilgan pul o‘tkazmalaringiz ilovada saqlanib qoladi. Ushbu imkoniyat orqali tez-tez foydalaniladigan o‘tkazmalarni qisqa vaqt ichida qayta amalga oshirish mumkin.

Kirim-chiqimlar nazorati qulaylashdi

Pul mablag‘larining kirim va chiqimlari qulay tarzda joylashtirildi. Endi foydalanuvchilar o‘zlariga kerakli moliyaviy operatsiyalarni oson va tez topishlari mumkin.

Yangi ijtimoiy xizmatlar paydo bo’ldi

Ilovaga yangi ijtimoiy xizmat turlari qo‘shildi. Bu orqali ijtimoiy to‘lovlar bilan bog‘liq amallarni yanada tez va qulay bajarish imkoniyati yaratildi.

Avtosug‘urta hujjatlari elektron shakli qo’shildi

Foydalanuvchilar endi avtosug‘urta hujjatlarini elektron ko‘rinishda Baraka ilovasida saqlashlari mumkin. Bu hujjatlarni doimo qo‘l ostida bo‘lishini ta’minlaydi.

Kartani buyurtma qilishda qulaylik

Buyurtma qilingan bank kartasining qayerdaligini real vaqt rejimida kuzatish imkoniyati yaratildi. Karta qayta chiqarilganda endilikda Click orqali to‘lov qilish mumkin (avval faqat Paynet orqali amalga oshirilgan).

Texnik yaxshilanishlar

Ilovadagi aniqlangan mayda texnik kamchiliklar bartaraf etildi, umumiy ishlash tezligi va barqarorligi yaxshilandi.

Baraka mobil ilovasini yangilang va taqdim etilgan barcha yangi imkoniyatlardan foydalaning!

 

Baraka ilovasining keng imkoniyatlari bilan tanishing!

Biz Baraka ilovasini yana ham qulay va oson foydalanishingiz mumkin bo’lgan kartaga aylantirib boryapmiz. Hozirda Baraka ilovasi sizga bir necha xil qulayliklarni taqdim etadi. Keling, ular bilan birma-bir tanishamiz. 

Ilovaning asosiy imkoniyatlaridan biri kartadan kartaga mablag’larni (P2P o’tkazmalar) tez, qulay va xavfsiz o’tkaza olish imkoniyatining mavjudligida. Ya’ni siz tanishlaringiz yoki yaqinlaringizga Baraka ilovasi ortqali pul o’tkazib, uning xavfsiz yetib borishidan xotirjam bo’laverishingiz mumkin.  

Kundalik to’lovlaringiz masalan, kommunal xizmatlar, turli jarimalar, internet va TV, davlat xizmatlari kabi 100 dan ortiq xizmatlar uchun to‘lovlarni ham Baraka ilovasi oqrali oson bajara olasiz. 

 Ilovaning yana bir muhim afzalliklaridan biri 17 turdagi elektron hujjatingiz (pasport, diplom va boshqalar)ning elektron shakli Baraka ilovasida aks etganida. Bu orqali siz istalgan vaqtingizda shaxsiy hujjatlaringizni tezda yuklab olasiz. 

Yana bir ko’pchiligimizni o’ylantiradigan masala bor: Baraka ijtimoiy plastik kartam kodini qanday o’zgartirsam ekana, degan. Buni, ya’ni kartaningizning PIN kodini ham ilova orqali o’zgartira olasiz. Bu bo’yicha yo’riqnomamiz bilan bu yerda batafsil tanishing.

Bundan tashqari, ilovaga kirib Baraka kartangizni muzlatish va kartangiz tafsilotlarini  ham ko‘rishingiz  mumkin. O’zingizning ijtimoiy holatingizni (qanday ijtimoiy xizmat yoki nafaqa egasi ekaningizni) aks ettiruvchi QR koddan foydalana olasiz. 

Ilova ichidagi aloqa markazi tugmasi orqali darhol aloqa markazi operatorlari bilan bog’lana olasiz. Shuningek, ilovadagi ko‘p so‘raladigan savollar bo‘limida ham savollaringizga javob olishingiz mumkin. 

Ilovaga kirib, shuningdek, o‘tkazma, to‘lovlar tarixingizni kuzatish va  nazorat qilishingiz mumkin. Bu mablag’laringizni xavfsiz va ishonchli saqlashda eng asosiy yordamchi sanaladi. 

 

Ijtimoiy karta kimlarga bepul beriladi?

Sizda Baraka ijtimoiy kartasi uchun haq to’laymanmi yoki bepul ham olsam bo’ladimi degan savol paydo bo’lishi tabiiy. Kartaning narxi 40 ming so’m. Biroq kartani pul to’lamay ham olish mumkin. Faqat buning uchun siz qonunchilik hujjatlarida tasdiqlangan 15 toifadagi shaxslardan biri bo’lishingiz kerak. Xo’sh, ijtimoiy karta bepul muomalaga chiqariladigan va foydalanish uchun taqdim etiladigan shaxslar kimlar? Ular quyidagilar:

Qaysi hollarda 15 toifaga kiruvchilar ham karta uchun pul to’laydi?

Amal qilish muddati tugashidan oldin karta yo’qotib qo’yilsa yoki yaroqsiz holga kelsa, 15 toifaga kiruvchilar ham kartani qayta chiqarish uchun pul to’lashlari kerak

Baraka ijtimoiy kartasini qanday tanib olish mumkin?

Hayotingizni yengillashtirish, davlat yordamini tez, xavfsiz va zamonaviy usulda olish imkonini beruvchi Baraka ijtimoiy kartasi haqida eshitganmisiz? Bu hukumat yo‘lga qo‘ygan “Ijtimoiy karta” tizimi bo‘lib, u barcha ijtimoiy imtiyoz va to‘lovlarni bitta raqamli, ishonchli va global kartaga jamlaydi.

Baraka — yangi avlod kartasi
“Baraka” — bu nafaqat ijtimoiy karta, balki zamonaviy dizaynga ega global Visa kartasidir. U orqali siz Visa tarmog‘idagi istalgan joyda to‘lov, online va offline savdolar qilishingiz mumkin. Va eng muhimi — ijtimoiy toifalar uchun u bepul taqdim etiladi.
Kartani tanib olishingiz oson: uning dizayni o‘ziga xos, zamonaviy va och yashil “Baraka” brendi ranglari bilan bezatilgan. Bizning maqsad – bu kartani ijtimoiy yordam va ishonch timsoliga aylantirish.

Bank kartasi shaklidagi Baraka ijtimoiy kartasida shaxsga oid qanday maʼlumotlar boʻladi?
Baraka ijtimoiy kartasi sizning shaxsingizni tasdiqlovchi bir nechta muhim maʼlumotlarni oʻz ichiga oladi. Bu maʼlumotlar kartaning old va orqa tomonida xavfsizlik choralariga rioya qilingan holda QR kodda joylashtiriladi.

Kartaning old tomonida:
Familiya, ism: Egasining familiyasi va ismi (oʻzbek yoki ingliz tillarida, maxsus belgilar va 20 harf chekloviga rioya qilingan holda).
Amal qilish muddati: Kartadan foydalanish mumkin boʻlgan muddat.

Kartaning orqa tomonida:
Orqa tomonda shaxsni chuqurroq identifikatsiyalash uchun qoʻshimcha, koʻproq texnik maʼlumotlar beriladi.
Raqamli fotosurat: Ijtimoiy karta egasining raqamli fotosurati.
Familiya, ism: Egasining familiyasi va ismi (kartada yana bir bor koʻrsatiladi).
Fuqarolik turi: Fuqaroligi (yoki xorijiy fuqaro, fuqaroligi boʻlmagan shaxs ekanligi).
Jismoniy shaxsning shaxsiy identifikatsiya raqami (JShShIR): Shaxsning noyob identifikatsiya raqami.
Orqa tomondagi QR kodda kodlangan maʼlumotlar:
Kartadagi QR-kod skanerlanganda shaxsga oid qoʻshimcha, batafsil maʼlumotlarni taqdim etadi:
Familiya, ism: (Oʻzbek yoki qoraqalpoq tillarida).
Jinsi: Shaxsning jinsi.
Millati: Shaxsning millati.
Tugʻilgan joyi: Shaxsning tugʻilgan joyi.
Ijtimoiy sugʻurta raqami: (Agar mavjud boʻlsa).
Ijtimoiy karta berilgan sanasi.
Jismoniy shaxsning shaxsiy identifikatsiya raqami (JShShIR).
Ariza beruvchi toʻgʻrisidagi boshqa maʼlumotlar.
Qoʻshimcha shaxsiy element:
Imzo: Karta egasi 16 yoshga toʻlganidan soʻng, kartada uning shaxsiy imzosi boʻlishi mumkin.
Shuningdek, chipda:
Karta chipiga ham egasi haqidagi maʼlumotlar kiritiladi.
16 yoshdan keyin chipda Elektron Raqamli Imzo (ERI) kaliti sertifikati saqlanishi mumkin.
Bu maʼlumotlar Ijtimoiy kartaning shaxsingizni tasdiqlovchi va barcha imtiyozlaringizni bogʻlovchi ishonchli vosita ekanligini anglatadi.

Baraka xalqaro Visa Flex tizimida ishlaydi
“Baraka” kartasi Visa Flex tarmog‘ida to‘liq ishlaydi, ya’ni siz undan nafaqat O‘zbekistonda, balki butun dunyoda foydalanishingiz mumkin. Online xaridlar, transport, dorixona yoki xalqaro to‘lovlar — barchasi bitta kartada.
Baraka ishonchli hamrohingizga aylanadi
Bu karta – davlat tomonidan ko‘rsatilayotgan g‘amxo‘rlikning raqamli timsoli. U sizning imtiyozlaringizni bir joyda jamlaydi, yordamni tezlashtiradi va hayotingizni soddalashtiradi.