Social Register (low-income and impoverished families)
Payment Amount
The amount is determined by law. Families in the "borderline poverty" category receive 75% or 50% (depending on income).
Who is Eligible?
Families categorized as: "state-supported family," "poor family," and "borderline poverty family."
Payment Time and Method
Transferred to a bank card or social card between the 4th and 27th of every month.
When is it Rejected?
If not included in the Registry, after 6 months have passed, if employment requirements are not met, or if false information is provided.
Who Reviews and Decides?
Automatically processed and decided through the "Single Registry" Information System. If applied by the 16th of the current month, notification of approval, rejection, or waitlisting is sent by the 1st of the next month. Applications after the 16th are moved to the waitlist for the following month.
What documents are required?
Primarily an identity document. All other information is retrieved automatically through electronic systems.
Where to Apply?
Via the Baraka app, "Inson" social services centers, Public Service Centers (DXM), or online platforms.
Application Procedure
Via Public Service Centers (DXM), mahalla social workers, Unified National Social Protection System, MyGov.uz, or the "Ijtimoiy Karta" app. Once a month.
Supporting Document
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 35, dated January 29, 2026.
Payment Duration
For "state-supported" and "poor" families — as long as the category is maintained. For "borderline poverty" families — 6 months. Child allowance — until the child reaches 18 years of age.
Frequency
Paid monthly.
How is the validity of the referral verified?
The social worker verifies the referral through the electronic systems of the healthcare authorities within one working day (Paragraph 17).
In which cases can assistance be refused?
If the person has already received assistance for the same treatment from the "Women's Notebook" (Ayollar daftari) or "Youth Notebook" (Yoshlar daftari) funds, repeated assistance will not be provided (Paragraph 12).
Who is eligible to receive this assistance?
The social assistance recipient must belong to one of the following categories:
a) A family member registered in the "Social Registry";
b) A family member whose average monthly total income does not exceed 2 times the minimum consumption expenditure for each family member. In this case, the average monthly total income of the family is determined in accordance with the procedure established by the Cabinet of Ministers for assessing the inclusion of a family in the "state-supported family" or "poor family" category.
In what manner are the funds paid?
Funds are not provided in the form of cash; instead, they are transferred directly to the State Medical Insurance Fund based on a contract (Paragraph 21).
How long does it take to review the decision on providing assistance?
Based on the recommendation of the social worker, it is reviewed by the "Mahalla Seven" within 5 working days, and in urgent cases within 1 day (24 hours) (Paragraphs 18, 22).
What medical document is required to receive assistance?
A referral (order) obtained from a medical institution is required, indicating the necessity of treatment in a specialized facility and the specific cost of the medical service (Paragraphs 16-17).
How many times is medical assistance provided?
This type of material assistance is provided to persons in need once a year.
What is the legal basis for this assistance?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313 dated May 31, 2024.
What if the surgery cost is very high?
If the requirement is higher than the funds allocated for the mahalla, the assistance amount may be reduced or the queue may be moved to the next month (Paragraph 18).
How is the medical referral verified?
Within one working day, the social worker verifies the authenticity of the referral through the electronic systems of the health authorities (Paragraph 17).
In what case is assistance for surgery denied?
If the person has already received help for the same operation through the "Women's Notebook" (Ayollar daftari), "Youth Notebook" (Yoshlar daftari), or other state programs (Paragraph 12).
Who makes the decision?
The decision is made by the "Mahalla Seven" (Mahalla Yettiligi) in a collegial (collective) manner based on the recommendation of a social worker (Paragraph 18).
Who has the right to receive this assistance?
The social assistance recipient must belong to one of the following categories:
a) A family member registered in the "Social Register";
b) A family member whose average monthly total income per family member does not exceed 2 times the minimum consumer expenditures. In this case, the family's average monthly total income is determined according to the procedure established by the Cabinet of Ministers for assessing families to be categorized as a "family under state support" or a "poor family."
Is the assistance money given directly to the citizen?
Funds are not provided in cash; instead, based on an agreement, the funds are transferred directly to the State Health Insurance Fund (Paragraph 21).
What medical document must be submitted to receive assistance?
A referral (order) obtained from the relevant treatment institution, which indicates the necessity of the surgical operation and the exact cost of the medical service (operation), is required (Paragraphs 16-17).
What is the legal basis for this assistance?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
What happens if the selected products exceed the voucher value?
The recipient must pay the difference from their own funds. Otherwise, the seller may decline the order (Clause 40).
How is the application confirmed?
Once products are delivered, the recipient completes the transaction by providing the seller with the SMS confirmation code sent to their phone (Clause 37).
Is home delivery available for the products?
The seller (entrepreneur) is responsible for the high-quality and timely delivery of food products to the recipient's home (Clause 45).
Can the voucher be exchanged for cash?
The voucher is strictly for purchasing specific food items; converting it into cash is prohibited.
Where can the products be purchased?
Purchases are made through an electronic trading platform from retailers (shops) authorized in the "Ijtimoiy Himoya" (Social Protection) IT system (Clauses 6, 24).
What is the validity period of the voucher?
The voucher is valid for two months from the date of issue. It must be used within this timeframe (Clause 3).
What exactly is a food voucher?
It is an electronic document with a QR code that allows the purchase of essential food products funded by government subsidies (Clause 3).
How long does it take to process a food voucher?
Reviewing the application, generating a recommendation, and making a decision on voucher allocation is completed within 10 working days.
What is the legal basis for this service?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024
How is the purchase finalized?
Once the clothes are delivered, the purchase is confirmed in the system by the recipient providing the seller with the SMS confirmation code sent to their phone (Clause 37).
What if the voucher amount is less than the price of the clothes?
If the selected clothing is more expensive than the voucher amount, the recipient must pay the difference out of their own funds (Clause 40).
Is the clothing delivered to the home?
Yes. The seller (entrepreneur) is responsible for delivering the ordered clothing to the recipient's home within 3 days (Clauses 37, 45).
Who is eligible to receive this voucher?
Individuals and families in difficult social situations whose need for clothing has been confirmed by a case management study conducted by a social worker (Clauses 4-5).
Where and how can clothes be selected?
Clothes are selected at the recipient's discretion through an electronic trading platform from sellers (entrepreneurs) authorized in the "Ijtimoiy Himoya" (Social Protection) Information System (Clauses 6, 37).
What is the validity period of the voucher?
The clothing voucher is valid for two months from the date of issuance. The purchase must be made within this period (Clause 3).
What exactly is a clothing voucher?
It is an electronic document with a QR code that allows for the purchase of clothing and other essential goods using funds covered by the state (Clause 3).
What is the processing time for a clothing voucher?
The study of the application by a social worker and the decision-making by the "Mahalla Seven" are carried out within 10 working days from the date the application is received.
What is the legal basis for this assistance?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
When is the subsidy payment terminated?
If the recipient passes away, is imprisoned, the family is removed from the Social Register, or if they move abroad for permanent residence (Clause 23).
What if the fund does not have enough money?
If the funds allocated for the mahalla are insufficient, the assistance may be delayed until the following month. If delayed three consecutive times, the system automatically rejects the application (Clause 20).
How is the application reviewed?
First, a social worker evaluates the family's situation and submits a recommendation, then the "Mahalla Seven" makes a decision collectively through a voting process (Clause 19).
In which case is this subsidy not granted?
Repeated assistance is not provided if the citizen is already receiving aid for the same rental costs through the "Women's Notebook," "Youth Notebook," or other state programs (Clause 12).
To whose account are the funds transferred?
Funds are not provided in cash. They are transferred directly to the landlord's plastic card based on a lease agreement (Clause 21).
How is the subsidy amount determined?
The amount of the subsidy is determined within the limit approved by the "Mahalla Seven," based on rental market prices in the region and the individual's specific needs (Clause 18).
Who is eligible for the rental subsidy?
Individuals in extremely difficult social situations, who have no housing or whose housing is completely uninhabitable, and who are identified as being in need by a social worker based on case management (Clauses 4-5).
What is the processing time for the rental subsidy?
The study of the application by a social worker and the final decision-making by the "Mahalla Seven" are carried out within 10 working days from the date the application is received.
What is the legal basis for this service?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
How is the amount of assistance determined?
The amount is set by the "Mahalla Seven" within the funds allocated for the mahalla, based on the family's needs and the condition of the house (Clause 18).
In which case is this assistance not granted?
Assistance is not provided if housing repair costs have already been covered for the same purpose through the "Women's Notebook," "Youth Notebook," or other sources (Clause 12).
Are the construction materials delivered to the home?
Yes. The seller (entrepreneur) is responsible for delivering the selected construction materials to the recipient's home (Clause 45).
Who is eligible for housing repair assistance?
Families registered in the "Social Protection Single Registry" or families whose average monthly total income per member does not exceed twice the amount of minimum consumer expenditures.
What is the validity period of the voucher?
The voucher for construction materials is valid for two months from the date of issuance (Clause 3).
How can construction materials be obtained via voucher?
The recipient selects the materials themselves through an electronic trading platform from sellers authorized in the "Ijtimoiy Himoya" Information System (Clauses 6, 37).
In what form is the assistance provided?
Construction materials required for the repair or restoration of housing are provided via a voucher (Clauses 6, 24).
How long does it take to review a housing repair request?
The evaluation by a social worker and the decision-making by the "Mahalla Seven" are carried out within 10 working days from the date the application is received.
What is the legal basis for this assistance?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
What is the legal basis for this assistance?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
How is the purchase confirmed?
Once the materials or devices are delivered, the recipient provides the seller with the SMS confirmation code received on their phone to finalize the process (Clause 37).
What if assistance was received from another fund?
If housing adaptation costs for the same period have already been covered by other social programs or sources, repeated assistance will not be provided (Clause 12).
How long does it take to review the application?
The evaluation by a social worker and the collective decision-making by the "Mahalla Seven" are completed within 10 working days.
Is the delivery of materials free of charge?
Yes. The seller (entrepreneur) is responsible for delivering the selected construction materials and equipment to the recipient's home (Clause 45).
How long is the voucher valid?
The voucher issued for housing adaptation is valid for two months from the date of issuance (Clause 3).
What are the conditions for receiving help?
Eligibility is for individuals living alone, elderly persons living alone in need of care, and persons with disabilities registered as such. They must be in the Social Register or belong to a family where the average income per member does not exceed twice the minimum consumer expenditure (MCE).
What specific works are carried out?
Installing ramps at entrances, fitting handrails in kitchens, bedrooms, and bathrooms, widening doorways, and installing other technical devices (Clause 32).
In what form is the adaptation assistance provided?
Based on their needs, the recipient purchases the necessary construction materials and equipment via an electronic trading platform using a voucher (Clauses 6, 24).
What exactly is the housing adaptation service?
It consists of measures to create a barrier-free environment for persons with disabilities and limited mobility, such as installing ramps, handrails, etc., to ensure ease of movement within the home.
What is the legal basis for this assistance?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
What happens if there is a lack of funds?
If the monthly limit allocated for the mahalla is exhausted, the assistance may be postponed to the following month. If delayed three consecutive times, the application is automatically rejected (Clause 20).
What if the family members are fit for work?
During the case management process, the social worker investigates the family's income sources. If there are individuals in the family not working without a valid reason, the assistance may be denied.
Who makes the final decision?
Based on the social worker's recommendation, the "Mahalla Seven" makes a decision collectively through a voting process (Clauses 18-19).
How many times can utility assistance be granted?
A maximum of two times during one autumn-winter season (from October 1 to March 15).
Are the assistance funds given in cash?
No. Funds are transferred directly to the bank accounts of utility providers (gas, electricity, water, etc.) for targeted use (Clause 21).
Who is eligible for assistance with utility expenses?
Families registered in the "Social Protection Single Registry."
What is the processing time for utility assistance?
The evaluation by a social worker and the collective decision by the "Mahalla Seven" are carried out within 10 working days from the date the application is received.
Is this type of assistance provided for in the Regulation?
Yes. According to Clause 13 of the Regulation, funds from the fund may be directed toward other social purposes not listed, including utility payments, based on decisions by the Government and the Agency.
What if the debt amount is very large?
In such cases, depending on the Fund's capacity, the debt may be partially covered, or payment may be made in stages (split across subsequent months) (Clause 18).
Can the application be rejected?
Yes. If there are able-bodied individuals in the family who are not working without valid reasons, or if the family has received assistance from other sources, the "Mahalla Seven" may decide to reject the request (Clauses 18-19).
What document is required to cover the debt?
A certificate (invoice) indicating the existence of the debt, obtained from the utility provider, must be submitted to the social worker.
How much assistance can be provided?
The amount is determined by the "Mahalla Seven" within the monthly limit allocated to the mahalla, based on the amount of debt and the family's needs (Clause 18).
Is the money for the debt given directly to the citizen?
No. Funds are transferred in non-cash form directly to the accounts of utility service enterprises (Regional Electric Networks, Hududgaztaminot, etc.) (Clause 21).
Who is eligible to have their utility arrears covered?
Families registered in the "Social Protection Single Registry."
How long does it take to process the debt coverage?
The evaluation by a social worker and the final decision by the "Mahalla Seven" are carried out within 10 working days from the date the application is received.
How is this type of assistance defined in the Regulation?
According to Clause 13 of the Regulation, the Fund's resources may be directed toward other social purposes not specified in the list, including the settlement of accumulated utility debts, based on decisions of the Government or the Agency.
What is the legal basis for this assistance?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
How is the purchase confirmed?
Once the coal is delivered to the home, the recipient provides the seller with the SMS confirmation code received on their phone to finalize the process (Clause 37).
What if the voucher amount is less than the price of the coal?
If the selected product is more expensive than the voucher amount, the recipient must pay the difference out of their own funds (Clause 40).
Who is eligible to receive this voucher?
Families registered in the "Social Protection Single Registry."
Is the product delivered to the home?
Yes. The seller (entrepreneur) is responsible for delivering the coal or fuel products directly to the recipient's home (Clause 45).
Where and how can coal be purchased?
The recipient selects the product themselves through an electronic trading platform from sellers authorized in the "Ijtimoiy Himoya" Information System (Clauses 6, 24).
What is the validity period of the voucher?
The voucher is valid for two months from the date of issuance. The purchase must be made within this period (Clause 3).
What exactly is a fuel voucher?
It is an electronic document with a QR code that allows for the purchase of coal, firewood, or other fuel products using state subsidies (Clause 3).
What is the timeframe for obtaining a coal or fuel voucher?
The evaluation by a social worker and the decision-making by the "Mahalla Seven" are carried out within 10 working days from the date the application is received.
What is the legal basis for this service?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
How is the amount of assistance determined?
The amount is set by the "Mahalla Seven" based on the extent of the damage, within the mahalla limits and regional department funds (Clause 18).
When are the funds transferred to the entrepreneur?
Funds are automatically transferred once the materials are delivered and the recipient provides the seller with the SMS confirmation code received on their phone (Clause 42).
What if assistance has been provided from another fund?
If the costs for housing restoration for the same incident have been covered by other sources (insurance, special funds), repeated assistance will not be granted (Clause 12).
Are the materials delivered to the home?
Yes. The seller (entrepreneur) is responsible for delivering the construction materials to the recipient's home (the affected address) (Clause 45).
What is the validity period of the voucher?
Vouchers issued for emergency situations are also valid for two months from the date of issuance (Clause 3).
Where can construction materials be obtained?
The recipient selects materials themselves through an electronic trading platform from sellers (entrepreneurs) registered in the "Ijtimoiy Himoya" Information System (Clause 37).
How quickly is emergency assistance reviewed?
Such situations are treated as "urgent." Based on the social worker's recommendation, the "Mahalla Seven" must make a decision within 24 hours (one day) (Clause 22).
In what form is the assistance provided?
Construction materials required for housing restoration are provided via a voucher (an electronic document with a QR code) (Clauses 6, 24).
Under what circumstances is this assistance provided?
It is provided to families whose housing has been damaged as a result of natural disasters, fires, or other emergencies, leading to a difficult social situation (Clauses 4, 24).
What is the legal basis for this service?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
What happens if there is a lack of funds?
If the monthly limit allocated to the mahalla is exhausted, the assistance may be postponed to the following month. If delayed three consecutive times, the application is automatically rejected (Clause 20).
In what case will assistance be rejected?
If the individual has already received assistance for the same expertise costs through other state programs or social registers ("notebooks") (Clause 12).
Who makes the decision?
Based on the recommendation submitted by the social worker through the "Ijtimoiy Himoya" Information System, the "Mahalla Seven" makes a decision collectively (Clause 18).
What is the main document required to get assistance?
A court order or a decision from law enforcement agencies to conduct a DNA test, along with an invoice indicating the cost of the service, is required.
Are the funds given directly to the citizen?
No. Funds are transferred in a non-cash format directly to the bank account of the expert institution (e.g., the Center for Forensic Medical Examination) (Clause 21).
Who is eligible for assistance with DNA costs?
Families registered in the "Social Protection Single Registry."
What is the timeframe for receiving assistance?
The evaluation by a social worker and the final decision-making by the "Mahalla Seven" are carried out within 10 working days from the date the application is received.
What is assistance for covering DNA costs?
It is the state payment of expenses for genetic expertise (DNA analysis) conducted at the request of courts or law enforcement agencies for individuals in difficult social situations.
What is the legal basis for this service?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
Что если сумма аукциона превышает лимит махалли?
В таком случае, исходя из возможностей Фонда, сумма может быть покрыта частично или очередь может быть перенесена на последующие месяцы (пункт 18).
In what case will compensation be rejected?
If the individual has already received a subsidy for leasing the same land plot through the "Women's Notebook," "Youth Notebook," or employment funds (Clause 12).
Who makes the decision?
Based on the social worker's recommendation submitted through the "Ijtimoiy Himoya" Information System, the "Mahalla Seven" makes a decision collectively (Clause 18).
What is the main document required to receive assistance?
An application (order) to participate in the auction or a protocol confirming the auction win, along with a document specifying the payment amount, is required.
Are the funds given in cash to the citizen?
No. Funds are transferred in a non-cash format to the recipient's bank plastic card.
Who is eligible for land lease compensation?
Individuals in the "Iron Register" (Temir Daftar) or in extremely difficult social situations who wish to generate income through effective land use and are identified as in need by a social worker based on case management (Clauses 4-5).
What is the timeframe for receiving compensation?
The evaluation by a social worker and the final decision-making by the "Mahalla Seven" are completed within 10 working days from the date the application is received.
What is the purpose of this assistance?
To provide income for families in difficult social situations by covering the costs of leasing land plots through auctions for agriculture or entrepreneurship.
What is the legal basis for this service?
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.
Who makes the decision?
Based on the social worker's recommendation submitted through the "Ijtimoiy Himoya" Information System, the "Mahalla Seven" makes a decision collectively (Clause 18).
How are the installation works finalized?
Once the materials or the completed ramp are delivered, the recipient provides the seller with the SMS confirmation code received on their phone to finalize the purchase (Clause 37).
What if the home is rented?
If the person is living in a rental property, the consent of the lessor (landlord) is required for the installation of a ramp (structural modification) (Clause 31).
Where should materials for the ramp be obtained?
Materials are selected via voucher through an electronic trading platform from sellers authorized in the "Ijtimoiy Himoya" Information System (Clause 37).
Who can apply for ramp installation?
Ko‘p qavatli uyda yashovchi, harakatlanishda qiyinchilikka ega nogironligi bor shaxslar yoki ularning vakillari, agar oila ijtimoiy xodim tomonidan muhtoj deb topilgan bo‘lsa (4-5-bandlar).
Выдаются ли деньги наличными на руки гражданину?
Нет. На основании заключения технадзора по технике безопасности и положительного заключения регионального управления Инспекции социальной защиты о факте установки, средства переводятся на счет предпринимателя после передачи устройства на баланс управляющей сервисной компании (или схода граждан махалли).
How long does it take to review a ramp installation request?
The evaluation by a social worker and the final decision-making by the "Mahalla Seven" are completed within 10 working days from the date the application is received.
К какому виду помощи относится услуга по установке пандуса?
Согласно пункту 32 Положения, эта услуга входит в перечень мер по адаптации жилищно-бытовых условий лиц, нуждающихся в постороннем уходе, для создания безбарьерной среды.
