What kind of assistance is provided under this service?

• Immediate first aid is administered;
• An examination by a psychologist or psychiatrist is organized;
• Free food and personal hygiene products are provided (Paragraphs 15 and 16).

How long can one stay in the primary assistance room?

Individuals are accommodated for a period of no more than 3 days (72 hours) to restore health and ensure initial safety (Paragraph 14).

What is the next step after this room?

Within 3 days, a social worker conducts an interview with the woman. If the woman gives her consent and has a need for in-depth rehabilitation, she is transferred to a Women's Rehabilitation Center (shelter) based on a protection order (Paragraph 18).

Where are primary assistance rooms established?

Special rooms operating around the clock (24/7) have been established across the Republic in all hospitals that have an emergency department (Paragraphs 1 and 6).

What happens if there are no available places in the local center of one’s region?

If there are no vacancies in the center at the woman's place of residence, she will be placed in a rehabilitation center (or NGO centers) in a neighboring region or another region of her choice. The travel expenses to another province are covered by the center (Paragraphs 24 and 34).

What is provided to women in the center?

Free shelter (sleeping space), food, and personal hygiene products are provided. In addition, comprehensive psychological, legal, and medical assistance is rendered (Paragraphs 6 and 30).

In which cases is placement in the center refused?

• When the woman does not voluntarily give consent to placement or refuses to receive a protection order;

• When a medical examination detects acute infectious, severe mental, or active-stage tuberculosis diseases that can be transmitted to others (in this case, treatment is first provided in a hospital) (Paragraph 26).

How long can one live in the center (shelter)?

Temporary accommodation (shelter) is provided for a period of up to 6 months in accordance with the individual social rehabilitation program (Paragraph 6).

What is the main condition for placement in the center (shelter)?

Important condition: For placement in regional rehabilitation centers for in-depth assistance, a protection order must be processed and issued for the woman (Paragraph 18).

How can the service be used and where is it located?

Based on your application and consent, it is carried out through the cooperation of "Inson" centers and district (city) departments of internal affairs. On the designated day of service rendering, the internal affairs bodies will transport and place the woman and her children into the center themselves (Paragraph 27).