Welfare Tag: Assistance

Who makes the final decision?

Based on the social worker’s recommendation, the “Mahalla Seven” makes a decision collectively through a voting process (Clauses 18-19).

How many times can utility assistance be granted?

A maximum of two times during one autumn-winter season (from October 1 to March 15).

Are the assistance funds given in cash?

No. Funds are transferred directly to the bank accounts of utility providers (gas, electricity, water, etc.) for targeted use (Clause 21).

Who is eligible for assistance with utility expenses?

Families registered in the “Social Protection Single Registry.”

What is the processing time for utility assistance?

The evaluation by a social worker and the collective decision by the “Mahalla Seven” are carried out within 10 working days from the date the application is received.

Is this type of assistance provided for in the Regulation?

Yes. According to Clause 13 of the Regulation, funds from the fund may be directed toward other social purposes not listed, including utility payments, based on decisions by the Government and the Agency.

What is the legal basis for this assistance?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.

How is the purchase confirmed?

Once the materials or devices are delivered, the recipient provides the seller with the SMS confirmation code received on their phone to finalize the process (Clause 37).

What if assistance was received from another fund?

If housing adaptation costs for the same period have already been covered by other social programs or sources, repeated assistance will not be provided (Clause 12).

How long does it take to review the application?

The evaluation by a social worker and the collective decision-making by the “Mahalla Seven” are completed within 10 working days.