Welfare Tag: Assistance

Who is eligible to receive this voucher?

Families registered in the “Social Protection Single Registry.”

Is the product delivered to the home?

Yes. The seller (entrepreneur) is responsible for delivering the coal or fuel products directly to the recipient’s home (Clause 45).

Where and how can coal be purchased?

The recipient selects the product themselves through an electronic trading platform from sellers authorized in the “Ijtimoiy Himoya” Information System (Clauses 6, 24).

What is the validity period of the voucher?

The voucher is valid for two months from the date of issuance. The purchase must be made within this period (Clause 3).

What exactly is a fuel voucher?

It is an electronic document with a QR code that allows for the purchase of coal, firewood, or other fuel products using state subsidies (Clause 3).

What is the timeframe for obtaining a coal or fuel voucher?

The evaluation by a social worker and the decision-making by the “Mahalla Seven” are carried out within 10 working days from the date the application is received.

What is the legal basis for this service?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.

What is the legal basis for this assistance?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.

What happens if there is a lack of funds?

If the monthly limit allocated for the mahalla is exhausted, the assistance may be postponed to the following month. If delayed three consecutive times, the application is automatically rejected (Clause 20).

What if the family members are fit for work?

During the case management process, the social worker investigates the family’s income sources. If there are individuals in the family not working without a valid reason, the assistance may be denied.