Welfare Category: Covering Utility Arrears from the "Saxovat va Ko'mak" Fund

What if the debt amount is very large?

In such cases, depending on the Fund’s capacity, the debt may be partially covered, or payment may be made in stages (split across subsequent months) (Clause 18).

Can the application be rejected?

Yes. If there are able-bodied individuals in the family who are not working without valid reasons, or if the family has received assistance from other sources, the “Mahalla Seven” may decide to reject the request (Clauses 18-19).

What document is required to cover the debt?

A certificate (invoice) indicating the existence of the debt, obtained from the utility provider, must be submitted to the social worker.

How much assistance can be provided?

The amount is determined by the “Mahalla Seven” within the monthly limit allocated to the mahalla, based on the amount of debt and the family’s needs (Clause 18).

Is the money for the debt given directly to the citizen?

No. Funds are transferred in non-cash form directly to the accounts of utility service enterprises (Regional Electric Networks, Hududgaztaminot, etc.) (Clause 21).

Who is eligible to have their utility arrears covered?

Families registered in the “Social Protection Single Registry.”

How long does it take to process the debt coverage?

The evaluation by a social worker and the final decision by the “Mahalla Seven” are carried out within 10 working days from the date the application is received.

How is this type of assistance defined in the Regulation?

According to Clause 13 of the Regulation, the Fund’s resources may be directed toward other social purposes not specified in the list, including the settlement of accumulated utility debts, based on decisions of the Government or the Agency.

What is the legal basis for this assistance?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.