Persons in need of care by others
Individuals in the Registry undergo a reassessment (monitoring) at least once every 6 months.
Upon voluntary withdrawal, the appearance of a caregiver, the cancellation of a disability group, or when traveling abroad for more than 1 month.
A special assistance plan created after the status is granted, including medical check-ups, free medication, housing adaptation, and legal and social support.
In the assessment, scoring 116 points or higher is a basis for denying the status of being in need. The lower the score, the higher the degree of need is considered to be.
A multidisciplinary group consisting of an "Inson" center employee, a family doctor, and the Mahalla chairperson. They evaluate health, financial status, and social activity.
It is the person's official consent (agreement) to allow an evaluation of their living conditions. A social worker provides this within 24 hours after the application is made.
Through a social worker (during door-to-door visits), directly at the "Inson" center, or electronically through the "Ijtimoiy Himoya" Information System.
1. Single elderly and persons with disabilities: Those who have no close relatives (children, parents, spouse) to provide care.
2. Single-living elderly and persons with disabilities: Those who have relatives, but they live separately, or their relatives are undergoing long-term treatment or are imprisoned.
All evaluations and the final decision-making are completed within 5 working days from the date of application.
The Administrative Regulations approved by the Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 123, dated March 11, 2024.
Monitoring is conducted at least once every 6 months, during which the person's health and medical needs are re-assessed (Clause 36).
All medical reports and examination results are entered electronically into the "Ijtimoiy Himoya" Information System (Clause 23).
According to Clause 15, the doctor within the multidisciplinary group must visit the person's home to determine the level of their need for home-based medical services.
Existing chronic, mental, and infectious diseases, the need for free medication, and the necessity of providing medical services at home (Clause 15).
The family doctor within the multidisciplinary group. They are personally responsible for the accuracy of information regarding the person's need for medical services and medication (Clause 15).
Yes. According to Clause 27 of the Regulation, the medical examination and health recovery activities are specified as a separate item in the individual plan.
The medical examination and relevant health recovery measures are designated to be carried out within 10 working days.
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 123, dated March 11, 2024.
The director of the "Inson" center and the Social Inspection monitor the implementation of these regulations. In case of dissatisfaction, a complaint can be filed in court.
Information about all conducted sanitary measures is entered by the responsible parties into the "Ijtimoiy Himoya" Information System.
1. Based on the request of the person or their representative.
2. If the necessity of conducting this measure is indicated in the Individual Social Services Plan.
District (city) departments of Sanitary-Epidemiological Well-being and Public Health perform the work based on the request from the "Inson" center.
The person or their legal representative only needs to contact the mahalla social worker or the "Inson" social services center.
Disinfection (antimicrobial) and disinfestation (pest control) works are carried out free of charge at the place of residence of the person in need of care.
Disinfection and disinfestation activities are designated to be carried out within 5 working days after the request is received.
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 123, dated March 11, 2024.
If one of the individuals passes away, if the person in need of care gets married, or if it is discovered that care is not actually being provided (Clauses 22-23).
For elderly persons aged 80 and over, the level of need is assessed by an "Inson" center employee using the Barthel and Lawton scales (Clause 7).
If the information is incorrect, if the person in need of care does not consent, or if they are placed in boarding houses (Muruvvat/Saxovat) (Clause 17).
At Public Service Centers (DXM), through "Inson" center staff, or online via the Single Interactive State Services Portal (my.gov.uz) (Clause 8).
No, there is no fee charged for providing this state service (Clause 9).
The act is issued for a period of 12 months. Monitoring is conducted every 6 months (Clause 6).
1. For a person with a Group I disability.
2. For a child with a disability under the age of 18.
3. For elderly persons aged 80 or older who are in need of care by others (Clause 1).
Electronic data regarding the actual provision of care serves as the basis for including that period into the caregiver's work experience when calculating a pension (Clause 3).
The authorized body ("Inson" center) issues the act following an on-site visit within 5 working days from the date of the request (Clause 16).
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 318, dated May 31, 2024.
If the person has medical contraindications such as acute infectious diseases, mental disorders, or the active phase of tuberculosis (Clause 4).
The person is required to personally attend the Center on the days specified in the contract (Clause 52).
According to the individual care plan: rehabilitation, psychological support, vocational training (socio-occupational rehabilitation), and cultural events.
Yes. A bilateral or trilateral contract is signed between the Center and the person (or their representative), specifying the types, costs, and duration of services (Clause 37).
The person or their legal representative applies directly to the "Inson" center or fills out an electronic questionnaire via the "Ijtimoiy Himoya" Information System.
It is provided within the quotas set by the Agency, specifically to persons residing in the province (city) where the Centers are located.
Social and rehabilitation services in the form of day-care attendance are provided for a period of up to one month (Clause 3).
Elderly persons and persons with disabilities who have first-degree relatives obligated to provide care (on a contractual basis).
Reviewing the application, assessing the person's needs, and making a decision are designated to be completed within 7 working days.
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 316, dated May 31, 2024.
A team of qualified specialists formed by the Center depending on the type of service required (Clause 55).
Rehabilitation exercises as per the individual care plan, psychological counseling, and socio-domestic assistance.
For individuals who have relatives, this service is provided on a paid basis under a contract.
Individuals residing in the district (city) where the Center is located, who have relatives but require rehabilitation services at home.
Services in mobile form can be provided for a period of up to one year (Clause 3).
This refers to specialists from the Center (rehabilitologist, psychologist, social worker, etc.) visiting the home of the person in need to provide services.
Reviewing the application, assessing the needs, and assigning a mobile team are completed within 7 working days.
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 316, dated May 31, 2024.
Yes. Based on the application of the person themselves or their close relatives, an order for discharge from the Center is issued (Clauses 67, 68).
Paid on a contractual basis for those with relatives; free of charge for single individuals in need of social protection (specified categories in Clause 3).
While living at the Center, the person receives intensive rehabilitation, professional care, and socio-occupational therapy (Clauses 46, 57).
Single elderly persons and persons with disabilities who have no close relatives to provide care and no real estate in their own name (Clause 3, sub-clause "a").
For individuals receiving services on a paid basis in an inpatient form, the duration is set for up to one year (Clause 3).
For individuals who have relatives obligated to provide care, but who wish to live and receive treatment (e.g., for rehabilitation) at the Center for a certain period.
Reviewing the application and making a decision regarding placement in the Center are completed within 7 working days.
Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 316, dated May 31, 2024.
If the person does not select a provider within 10 working days, in the event of death, withdrawal from the service, or traveling abroad for more than 1 month (Clause 20).
The service provider must daily input the biometric data (Face-ID) of the person using the service into the system (Clause 5).
The voucher is issued with the right to use social services for a period not exceeding 6 months (Clause 18).
The responsible officer of the "Inson" center reviews the questionnaire within 7 working days and assesses the person's needs (Clause 11).
Applications can be made to the "Inson" center, a social worker, via the Single Portal (my.gov.uz), or the "Ijtimoiy Himoya" Information System (Clause 7).
They must complete a 36-hour training course and obtain a certificate valid for 3 years (Clause 3).
"Inson" centers, legal entities, individual entrepreneurs, and self-employed persons.
The state covers a portion of the social service costs via a voucher. Once the person in need receives the voucher, they select a service provider of their choice through the "Oila Hamkor" platform.
1. Socio-domestic assistance at home.
2. Care at home.
3. Medico-social rehabilitation.
4. Day-care attendance.
5. Personal assistant services.
It is a state program (launched on June 1, 2025) providing 5 types of new social services to persons in need of care based on a voucher (subsidy) system.
Resolution of the Cabinet of Ministers No. 376, dated June 18, 2025.
