Welfare Tag: Assistance

For how long is the voucher issued?

The voucher is issued with the right to use social services for a period not exceeding 6 months (Clause 18).

How long does it take to review the application?

The responsible officer of the “Inson” center reviews the questionnaire within 7 working days and assesses the person’s needs (Clause 11).

Where and how to apply?

Applications can be made to the “Inson” center, a social worker, via the Single Portal (my.gov.uz), or the “Ijtimoiy Himoya” Information System (Clause 7).

What are the requirements for service providers?

They must complete a 36-hour training course and obtain a certificate valid for 3 years (Clause 3).

Who can work as a service provider?

“Inson” centers, legal entities, individual entrepreneurs, and self-employed persons.

How does the voucher system work?

The state covers a portion of the social service costs via a voucher. Once the person in need receives the voucher, they select a service provider of their choice through the “Oila Hamkor” platform.

What new services are provided under the program?

1. Socio-domestic assistance at home.
2. Care at home.
3. Medico-social rehabilitation.
4. Day-care attendance.
5. Personal assistant services.

What is the “Step to Active Life” program?

It is a state program (launched on June 1, 2025) providing 5 types of new social services to persons in need of care based on a voucher (subsidy) system.

What is the legal basis for this service?

Resolution of the Cabinet of Ministers No. 376, dated June 18, 2025.

Who makes the decision?

Based on the social worker’s recommendation submitted through the “Ijtimoiy Himoya” Information System, the “Mahalla Seven” makes a decision collectively (Clause 18).