Welfare Tag: Assistance

What exactly is a clothing voucher?

It is an electronic document with a QR code that allows for the purchase of clothing and other essential goods using funds covered by the state (Clause 3).

What is the processing time for a clothing voucher?

The study of the application by a social worker and the decision-making by the “Mahalla Seven” are carried out within 10 working days from the date the application is received.

What is the legal basis for this assistance?

Resolution of the Cabinet of Ministers of the Republic of Uzbekistan No. 313, dated May 31, 2024.

What happens if the selected products exceed the voucher value?

The recipient must pay the difference from their own funds. Otherwise, the seller may decline the order (Clause 40).

How is the application confirmed?

Once products are delivered, the recipient completes the transaction by providing the seller with the SMS confirmation code sent to their phone (Clause 37).

Is home delivery available for the products?

The seller (entrepreneur) is responsible for the high-quality and timely delivery of food products to the recipient’s home (Clause 45).

Can the voucher be exchanged for cash?

The voucher is strictly for purchasing specific food items; converting it into cash is prohibited.

Where can the products be purchased?

Purchases are made through an electronic trading platform from retailers (shops) authorized in the “Ijtimoiy Himoya” (Social Protection) IT system (Clauses 6, 24).

What is the validity period of the voucher?

The voucher is valid for two months from the date of issue. It must be used within this timeframe (Clause 3).

What exactly is a food voucher?

It is an electronic document with a QR code that allows the purchase of essential food products funded by government subsidies (Clause 3).